tenexch

tenexch App support

Contact
+91 0476915728

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in, eliminating the need for a password or email login. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please email your updated KYC details to our customer support team. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once installed, you can easily log in and start playing the updated app. This should resolve any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus earnings cannot be withdrawn. Users can only withdraw their genuine gaming earnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Once submitted, you can complete the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This discrepancy in processing time is primarily related to payment issues rather than the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned from using the bonus can be withdrawn by the account holder. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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