tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9336545706
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One Time Password (OTP) to log in successfully. This process eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP, wait for the designated time to expire before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems. This should fix any issues and allow you to access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus amounts. The app's withdrawal policy allows users to redeem their winnings, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card and linking your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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