tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6468509689
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once updated, you should be able to access and play the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not from bonus amounts. This means you can only withdraw your actual winnings, not any additional bonuses you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted through the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours. This wait time can occur occasionally, depending on the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can seek assistance from their customer care centre.
We recognize the importance of continuous transactions, which is why we provide a range of secure deposit and withdrawal methods to ensure maximum convenience and security for our users. These methods include credit cards, electronic wallets, cryptocurrencies, and bank transfers. Our comprehensive payment options cater to diverse user preferences, allowing you to choose the most suitable method for your transactions. In addition to our extensive payment options, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. Whether you're playing for real money or just for fun, our support team is always ready to help, ensuring a hassle-free and enjoyable experience. By offering a range of secure payment methods and a reliable customer support team, we strive to provide a gaming environment that is both convenient and secure. Our commitment to excellence and customer satisfaction is reflected in every aspect of our service, from the ease of depositing and withdrawing funds to the prompt resolution of any issues that may arise.
For new players, we offer generous welcome bonuses and ongoing promotions to help our loyal customers maximize their chances of winning. With robust security measures in place, your data and funds are always protected, allowing you to focus on the thrill of the game without worrying about the safety of your online transactions. This means you can concentrate on developing your gaming strategy, making informed decisions, and enjoying the excitement of competing against other players. Our commitment to security ensures that you can trust us with your financial and personal information, giving you peace of mind as you play.