tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3050546756
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP received, and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection with a strong signal. If you still encounter issues, wait for the OTP to be sent and then contact the app's support system through live chat if it does not arrive within the given time.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details through email to the customer support system to facilitate account transfer. This will help resolve the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device, then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawal is limited to money earned from gaming and excludes bonus amounts. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It's intended for in-game use, not for external withdrawal. You can withdraw winnings earned from playing games with the bonus amount, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our exceptional customer service is available 24/7, providing multiple channels for communication, including live chat, email, and phone. This ensures that you can get assistance with any questions or issues you may have at a time that suits you best. Additionally, tenexch offers lucrative bonuses, promotions, and a rewarding loyalty program that enhances your gaming experience by providing extra value.