tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3293322649
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and ensure a strong signal is available. If you don't receive the OTP after a sufficient amount of time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the transfer process. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once installed, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to the money earned through gaming activities. Bonus earnings cannot be withdrawn, only the money earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours to complete. However, occasional delays in payments may cause a wait of up to 24 hours in some cases. Overall, the app's processing time is generally swift, but payment delays can sometimes prolong the wait.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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