tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7158584595
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned through gaming activities, not bonus amounts. This means users can claim their winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that can take anywhere from 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, requiring a wait time of up to 24 hours. This delay in payment processing can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used in gaming activities and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are eligible for withdrawal. Any winnings from the bonus are withdrawable, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.
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At tenexch, we prioritize security and convenience, recognizing that our users' peace of mind is essential. To achieve this, we offer a range of reliable deposit and withdrawal methods, providing customers with a choice of popular options to ensure their transactions are smooth and secure. These methods include credit and debit cards, e-wallets, bank transfers, and even cryptocurrencies, providing users with a high level of flexibility and control. Our platform is designed to be optimized for both desktop and mobile devices, allowing users to access and play games whenever and wherever they want. This seamless connectivity ensures that users can enjoy a consistent and uninterrupted gaming experience, regardless of their device or location. By providing a wide range of deposit and withdrawal methods, we cater to a diverse range of users, accommodating different preferences and requirements. Our commitment to security and convenience ensures that our users can focus on what matters most - enjoying their gaming experience.