tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9136813487
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Following this, verify the OTP sent to your phone to complete the login process. This eliminates the need for a password or email verification, providing a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the given time, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, please submit your updated KYC details via email to the customer support team for assistance with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This update should provide a smoother and more enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, excluding bonus rewards. Bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhar card and UPI, as well as storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, resulting in a wait time of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If the issue still isn't resolved, you can contact their care centre for assistance.
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