tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5772218011
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to successfully log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a strong internet connection is established. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any problems and allow you to log in and play. After the update, you can easily access the app and continue playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. This means users can only cash out their actual gaming earnings, not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, providing a relatively quick turnaround time. However, occasional payment delays may cause a wait of up to 24 hours. This exception adds some variability to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. Earnings from the bonus are separate from the main account balance.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, navigate to your settings and check your transaction history to see if your withdrawal request is successful. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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