tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4038814712
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once you have a stable connection, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should update the app to its latest version, providing a smoother user experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, withdrawals are only possible for the money earned through gaming activities. Bonus amounts collected cannot be withdrawn at this time.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in gaming and cannot withdraw them. The funds earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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