tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0258060529
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, this will securely log you in, eliminating the need for a password or email login. This streamlined process provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If an OTP isn't sent within the expected time, try clicking the "send OTP" option again. If you still don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details through email to the customer support system to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems you were experiencing. Once the update is complete, you can log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. The withdrawn amount can only be from gaming earnings and not from bonus collected. You cannot withdraw the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause an additional wait of up to 24 hours. This delay can sometimes extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't processed immediately, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
Our platform is equipped with cutting-edge technology to ensure a flawless and secure gaming experience. We have partnered with top-tier software providers to offer high-quality graphics and smooth gameplay. Depositing and withdrawing funds is effortless, thanks to our multiple payment options, which range from credit cards and electronic wallets to cryptocurrencies, all protected by advanced cryptographic protocols. Our technology infrastructure is designed to provide a seamless and efficient gaming experience, with fast loading times and minimal lag. Our team of experts works tirelessly to ensure that our platform is always up-to-date with the latest security patches and software updates, providing our users with an added layer of protection. In addition to our robust technology, we have implemented multiple payment options to cater to different user preferences. From traditional credit cards to electronic wallets and cryptocurrencies, we offer a range of payment methods that are all protected by advanced cryptographic protocols. This ensures that all transactions are secure, fast, and reliable, giving our users peace of mind when depositing or withdrawing funds. Our commitment to security and technology has earned us a reputation as a trustworthy and reliable gaming platform. We continue to invest in the latest advancements in technology and software to ensure that our users have the best possible gaming experience, with unparalleled graphics, smooth gameplay, and secure transactions.
At tenexch, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.