tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7580611725
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making the process more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the time to expire. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once downloaded, you should be able to access the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus amounts cannot be withdrawn; only earnings from gaming activities are eligible for withdrawal. This means users can access their game winnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is a necessary requirement to continue.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in just 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This can happen despite the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
tenexch offers secure and flexible deposit and withdrawal methods, accommodating a wide range of payment options including credit and debit cards, e-wallets, and cryptocurrencies. The safety and security of the player is our top priority, with advanced cryptography technologies implemented to protect personal and financial information. Our team is committed to ensuring a seamless and enjoyable gaming experience, and we have a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're experiencing technical issues or need help with a specific aspect of our platform, our support team is here to help, providing prompt and effective solutions to get you back to playing quickly and efficiently.
At the forefront of our services are security and convenience. We provide support for various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring secure and rapid transactions. Our extensive range of payment options allows customers to choose the most convenient method for their needs, eliminating the risk of delayed or declined transactions. New players can take advantage of our generous welcome bonuses and promotions, designed to provide a positive and rewarding experience from the start. Meanwhile, our loyal members can enjoy exclusive rewards and VIP programs, tailored to recognize and reward their loyalty and commitment to our platform. Our commitment to security and convenience is evident in every aspect of our service, from the initial deposit to the final withdrawal. We understand the importance of trust and transparency in online transactions, and we take every necessary measure to ensure that our customers' personal and financial information is protected and secure.