tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 5003861472
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This streamlined process makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the designated time to pass and then reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus funds. This means users can cash out their actual gaming winnings, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is a potential drawback to the otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for in-game purposes and cannot be withdrawn by anyone else. Any winnings made while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At tenexch, we recognize the significance of convenience and security, which is why we offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, all protected by advanced cryptography technologies. This means that our customers can easily and securely manage their accounts, making it easy to focus on what matters most - enjoying their gaming experience. To further ensure a seamless and enjoyable experience, our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance and support whenever it's needed. Whether you have a question, concern, or issue, our team is always ready to help, providing a responsive and personalized service that meets the highest standards of excellence.
tenexch offers an impressive array of games and financial services, but what sets us apart is our exceptional customer support, available 24/7 through live chat, email, and phone. Our dedicated team is always ready to assist with any queries or concerns, providing instant solutions to ensure your gaming experience is seamless and enjoyable. Join us today and discover a world of unparalleled entertainment, generous bonuses, and the opportunity to win big! With tenexch, you can expect a unique and thrilling experience that combines the excitement of games with the benefits of financial services.