tenexch

tenexch App support

Contact
+91 5805768979

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This convenient method eliminates the need for passwords or email logins.

Q2: What should I do if I am not getting OTP?

To begin, verify your internet connection and wait for a strong signal. Click on send OTP and wait for the time specified, and if you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, only earnings from gaming can be withdrawn, not bonus funds. This means you can only access the money you've earned from playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment processing can be slower, potentially taking up to 24 hours. This delay may occur occasionally due to the payment processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned during gaming can only be used for gameplay and not withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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