tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8259648712
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you will be logged in immediately. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for the allocated time to pass. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device, then download the latest version. This update should resolve any issues you were experiencing. Once installed, you can log in and start playing the app as usual.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonuses. The earned money can be withdrawn, but bonus amounts are not redeemable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This will ensure a seamless experience and facilitate the necessary verification process. Filling out these details accurately and thoroughly is essential for a successful onboarding.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay is a potential snag in an otherwise efficient user experience.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account. The bonus funds themselves are non-withdrawable, but any winnings earned from playing with the bonus can be withdrawn. This means you can access your winnings as cash, but not the initial bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If you're experiencing delays, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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