tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9143759808
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received code to securely access the account. This login method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after clicking "send," you can initiate the live chat support system in the app for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any login problems. Once installed, you can easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus rewards. The earned gaming revenue can be withdrawn, excluding bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our commitment to excellence extends beyond the game itself to our customer support, available 24 hours a day, 7 days a week, through live chat, email, and phone. This ensures that any questions or concerns are promptly addressed, providing a seamless and hassle-free experience for our players. Additionally, we regularly host exciting promotions, loyalty rewards, and tournaments to enhance your gaming journey and make it even more engaging and rewarding. These initiatives are designed to foster a sense of community and appreciation among our players, while also providing a unique and personalized experience tailored to their individual needs and preferences. By combining top-notch gameplay with exceptional customer support and exciting incentives, we strive to create a gaming environment that is both enjoyable and rewarding for all our players.
Our user-friendly platform ensures a seamless navigation experience, allowing you to effortlessly explore our extensive library of games and discover new favorites. Your safety is our top priority, and we utilize robust encryption technology to safeguard your personal and financial information. This means you can play with confidence, knowing that your data is protected from unauthorized access. In addition to our commitment to security, we also offer a range of convenient payment options to make managing your funds a breeze. You can deposit and withdraw funds using various methods, including credit and debit cards, electronic wallets, and bank transfers. This flexibility ensures that you can play whenever and wherever you want, without worrying about the logistics of funding your account. With our platform, you can focus on what matters most - having fun and enjoying your favorite games.