tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5114753457
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time to receive the One-Time Password. If it doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try with the active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will ensure you have the most up-to-date app, allowing you to log in and play without any problems. Once updated, you can easily access and enjoy the app's new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means you'll need to have earned a significant amount from gaming to meet the minimum withdrawal requirement.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, users may experience delays with payment processing, which can take up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
Using the bonus money is exclusive to gaming activities and cannot be withdrawn by others. The funds earned from playing with bonus money are available for withdrawal. You can withdraw the winnings earned from gaming sessions that utilized the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't appear in your wallet within 24 hours, contact the care centre for assistance.
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