tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8046154201
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to authenticate your login. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check and ensure a strong internet connection. If you still don't receive the OTP after clicking send, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play smoothly. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are limited to the earnings from gaming activities, not bonus amounts. This means users can only withdraw the money they've earned, not any complimentary bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may experience delays, requiring users to wait up to 24 hours in some cases. This wait time is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any earnings made from playing games with the bonus amount can be withdrawn. This means you can cash out winnings, but the initial bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
Our user-friendly platform ensures a seamless navigation experience, whether you're playing on a desktop or taking advantage of our optimized mobile interface from anywhere. New players are warmly welcomed with generous welcome bonuses, while loyal members reap the rewards of our lucrative VIP program, packed with exclusive rewards and promotions.
At tenexch, we prioritize your convenience and security by offering a range of reliable deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. Our user-friendly interface ensures a seamless navigation experience, allowing you to easily access all our features without any hassle. Additionally, our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you need help with deposits, withdrawals, or any other aspect of your experience, our team is always available to provide assistance and support. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries to ensure your satisfaction. Our commitment to security is unwavering, and we employ the latest technology and security measures to protect your transactions and personal data. We also maintain transparency in our operations, providing clear and concise information about our services, fees, and policies to ensure you have a complete understanding of how we operate. At tenexch, we value your trust and satisfaction above all else, and we strive to provide an exceptional experience that meets your needs and exceeds your expectations.