tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3434306724
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
After opening the app, enter your registered mobile number to initiate the login process. This will prompt an OTP verification, which will log you in securely. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device. After uninstalling, download the latest version of the app to access its updated features. This will allow you to log in and play the newly updated app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem money they've earned through playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can be frustrating, but it is occasionally necessary due to the payment processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. Any winnings made from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, don't worry - the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
At tenexch, we pride ourselves on being the ultimate online casino destination for those seeking electrifying entertainment, effortless gameplay, and generous rewards. Our vast array of games caters to every preference, encompassing timeless favorites such as classic slots and table games, as well as innovative live dealer experiences that transport you to the vibrant energy of a real casino from the comfort of your own screen. Our cutting-edge platform boasts stunning graphics and intuitive navigation, guaranteeing an engaging and enjoyable experience for both newcomers and seasoned players alike.
Security and convenience are paramount at tenexch, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. Our robust security protocols ensure that your personal and financial information remains safe and confidential at all times. Our commitment to security is unwavering, with multiple layers of protection in place to prevent unauthorized access to your account. We employ advanced encryption technologies and secure servers to safeguard your data, making it virtually impossible for hackers to breach our systems. In addition to our robust security measures, we also prioritize customer convenience. Our dedicated customer support team is available 24/7, providing assistance via live chat, email, and phone. Whether you have a question about your account, need help with a deposit or withdrawal, or simply require assistance with a technical issue, our team is always here to help. We understand that security and convenience are essential for a seamless and stress-free experience, which is why we've implemented a range of features designed to make your interactions with tenexch as smooth as possible. From easy account management to comprehensive FAQs and detailed tutorials, we're committed to making your time with us as enjoyable and productive as possible.