tenexch

tenexch App support

Contact
+91 5628322117

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again. If that doesn't work, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless account update.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This should get you up and running with the newly updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals can only be made from earned gaming funds, not from bonus amounts collected. This means users can cash out their winnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app. This includes saving your Aadhaar card, UPI, and all bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, adding an extra waiting period of up to 24 hours. This delay may prolong the overall time it takes to complete a transaction through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings first, and don't worry if your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem still exists, you can contact their care centre for assistance.

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