tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 9015101880
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in to the app. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is available and wait for a proper signal. If you don't receive the OTP after the specified time, try re-sending it by clicking on the "send OTP" option. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, which should resolve any issues you experienced. Once installed, you can log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming activities, not bonus rewards. The withdrawn amount must be a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you complete and submit your KYC (Know Your Customer) details in the app, including saving your Aadhar card, UPI information, and all bank details. This is a mandatory step for using the app. Completing these details will enable you to access the app's full functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring you to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can reach out to their care centre for assistance.
At tenexch, we prioritize our players' well-being and security above all else. To ensure their safety, we maintain rigorous security protocols and employ advanced cryptographic technology to protect their personal and financial information. This includes encrypting all data transmitted to and from our platform, as well as implementing secure login and authentication processes. In addition to these measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our team is trained to respond promptly and professionally to any concerns, and we strive to resolve all issues to the player's satisfaction. We also take measures to prevent unauthorized access to our platform and to protect against cyber threats. Our system is designed to detect and respond to potential security breaches, and we conduct regular security audits and penetration testing to identify and mitigate any vulnerabilities. Our commitment to player security and well-being is unwavering, and we continue to invest in the latest technology and security measures to ensure that our platform remains a safe and enjoyable experience for all players.
Join tenexch today and embark on an unforgettable adventure in a world where fun, excitement, and lucrative rewards are just a few clicks away. To make your experience even more thrilling, our attractive bonuses and promotions will give you added value and extend your gameplay time. With us, you'll have access to a wide range of benefits that will enhance your gaming experience and keep you engaged for hours on end. From bonus rounds to exclusive offers, we've got you covered, making it easier than ever to enjoy the ultimate gaming experience. So, what are you waiting for? Join the fun and start your journey today!