tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0168423445
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. After verifying the code (OTP), you will be logged in securely without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To access this feature, you need to ensure your internet connection is stable and strong. Wait for a robust signal and then click 'send OTP,' giving it sufficient time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should fix any issues you were experiencing and get you back to playing smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only withdraw your actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you must complete and submit your Know Your Customer (KYC) details, which include saving your Aadhaar card, UPI, and all bank details. This information is required to verify your identity and facilitate transactions. Please ensure all necessary details are accurately stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, allowing it to take anywhere from 30 minutes to 3 hours. However, delays in payment processing can occasionally occur, resulting in a wait of up to 24 hours. This can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal once you've earned money by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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