tenexch

tenexch App support

Contact
+91 4686428550

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to successfully log in. This convenient method eliminates the need for passwords or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. Click on send OTP again if necessary, and if the time limit has passed without receiving the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're experiencing issues logging in, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support team via email to assist with account transfer. This will help resolve the issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This will ensure you have the most recent version of the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from the money earned through gaming, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI ID, and saving all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

Using this app's services, the processing time typically ranges from 30 minutes to 3 hours due to their fast and stable nature. However, some payments may be delayed, requiring a wait of up to 24 hours in exceptional cases. This delay occurs when the payment processing service is slower than usual.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal is pending, don't worry, it will be added to your wallet account within 24 hours. If it still doesn't happen, contact their care centre for assistance.

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