tenexch

tenexch App support

Contact
+91 4840470211

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, simply open the app and enter your registered mobile number. Verifying the sent OTP will securely authenticate you, eliminating the need for a password or email login. This convenient method allows for easy and hassle-free access to your account.

Q2: What should I do if I am not getting OTP?

To initiate the process, first, verify that your internet connection is stable and strong. Wait for the OTP to be sent by clicking on "send OTP" and allow the specified time to pass. If you don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your current active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once installed, you should be able to play the app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, with bonus rewards excluded from the payout. This withdrawal policy restricts users from redeeming bonus money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in just 30 minutes to 3 hours, efficiently streamlining the experience. However, in some cases, payment delays may occur, requiring users to wait up to 24 additional hours. This delay is a notable exception to the otherwise speedy process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings of your account. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for further assistance.

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