tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 6795653473
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. After connecting, click "send OTP" and wait for the verification code to arrive within the allotted time. If the OTP doesn't arrive, utilize the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number you previously registered. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, and bonus collected cannot be withdrawn. This means only the winnings from gaming activities are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's usual efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. Any winnings from the bonus are yours to keep, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can reach out to their care centre for further assistance.
tenexch stands out for its reliable and uninterrupted transaction delivery, supporting various deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and even cryptocurrencies. Our user-friendly platform ensures that every interaction is smooth and efficient, whether you're seeking a major win or withdrawing your winnings.
At tenexch, we prioritize our customers' satisfaction above all else, which is why we offer a wide range of generous welcome bonuses and frequent promotions designed to enhance your gaming experience. Our customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have, ensuring that you have a seamless and enjoyable experience. Join us today and embark on an exciting journey filled with opportunities to win big! Our commitment to customer satisfaction translates into a hassle-free experience, allowing you to focus on what matters most - having fun and potentially winning life-changing prizes. Our welcome bonuses are designed to give you a head start, with a generous offering to help you get familiar with our platform. And, as a valued customer, you can look forward to regular promotions that will keep your gaming experience fresh and exciting. Our customer support team is dedicated to providing you with prompt and effective solutions to any issues you may encounter. Whether you're a seasoned player or just starting out, we're here to help you every step of the way, ensuring that you have a positive and enjoyable experience at tenexch. So why wait? Join us today and discover a world of exciting gaming opportunities, generous bonuses, and exceptional customer support. We can't wait to welcome you to the tenexch family!