tenexch

tenexch App support

Contact
+91 9765882846

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To begin, ensure a strong internet connection is established. If the OTP doesn't arrive within the designated time, you can try refreshing the page and waiting again. If you still encounter issues, you can reach out to the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the active phone number associated with your account. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to easily log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means users can't withdraw bonus money, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI, and bank details. This is a necessary step for the onboarding process. Filling out this information will help facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This variance in processing time is a notable aspect of the app's functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings made while playing with the bonus funds are withdrawable. This distinction exists to ensure bonus funds are used for gaming purposes only.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your withdrawal is delayed, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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