tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5625318212
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, verify that your internet connection is stable and strong. Wait for the send OTP option to be enabled by your internet signal, then proceed to send the OTP. If you don't receive the OTP within the given time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details via email to customer support to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not bonus amounts. This means users can only cash out their actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus funds. This means the bonus earnings are separate from the main withdrawable balance.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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