tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3722816035
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive; if it doesn't come within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should resolve any compatibility or functionality issues you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to amounts earned from gaming activities, not including bonus rewards. This means users can only withdraw the actual money earned from playing games, not the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is a potential drawback to using the app.
Q4: Why is the bonus balance not being withdrawn?
Earnings from the bonus can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the money won while playing with the bonus amount. The bonus earnings are separate from regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is not failing. If your funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance. They will be able to provide further support and help resolve the issue.
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