tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9275454636
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number associated with your account. If your number has changed, please send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you should be able to log in and play the updated app without any problems. This will ensure you have the most up-to-date version and can continue playing smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. However, bonus collections cannot be withdrawn, only earnings from gaming activities. The withdrawn funds are based on the amount earned through gaming, not bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and uploaded within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays may occur, particularly with payments, which can take up to 24 hours to process. This wait time can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. This means you can cash out profits from playing games, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At tenexch, we are committed to delivering exceptional customer service 24 hours a day, every day. Our dedicated support team is available around the clock, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a specific product or service, or simply have a query, we are always here to listen and provide prompt and effective solutions. Our team is trained to handle a wide range of requests and concerns, and we strive to respond to all inquiries in a timely and professional manner. With our 24/7 support, you can rest assured that you will always have access to the help you need, whenever you need it.
Convenience is paramount at tenexch. We provide comprehensive support for a wide range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless transactions. Our user-friendly interface and responsive customer support, available 24/7, guarantee a peaceful and enjoyable gaming experience. Our secure payment options cater to diverse needs, allowing players to deposit and withdraw funds with ease and confidence. Whether you prefer the convenience of credit/debit cards, the speed of electronic wallets, or the security of bank transfers or cryptocurrencies, we have you covered. Our commitment to security ensures that all transactions are protected and processed with the utmost care. In addition to our extensive payment options, our customer support team is always available to assist with any questions or concerns. Our support team is responsive and knowledgeable, providing prompt and helpful assistance 24 hours a day, 7 days a week. Whether you need help with a transaction, have a question about a game, or require assistance with account management, we are here to support you. At tenexch, we prioritize your gaming experience, and our user-friendly interface is designed to make it easy and enjoyable. Our website and mobile app are optimized for a seamless gaming experience, ensuring that you can focus on what matters most – winning big! With our convenient payment options, responsive customer support, and user-friendly interface, you can enjoy a peaceful and enjoyable gaming experience at tenexch.