tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3224462311
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (one-time password) to verify and log in. Once verified, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To receive an OTP, first check your internet connection to ensure a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive within the allotted time. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active account number. If it has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other similar apps offer. Withdrawals are only possible for money earned through gaming, not bonus rewards. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Your timely completion of these details will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where your withdrawal request should be processed within 24 hours. If the funds still don't appear in your wallet account, you can contact their care centre for assistance.
At tenexch, we recognize the significance of uninterrupted transactions, which is why we offer a wide range of secure deposit and withdrawal methods. Our platform supports a variety of payment options, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. This diverse range of payment methods allows our customers to choose the most convenient and secure method that suits their needs.
At the forefront of our priorities are security and convenience, which is why we provide support for a range of deposit and withdrawal methods, including credit cards, electronic wallets such as PayPal and Skrill, and bank transfers. We understand the importance of flexibility and ease of use, and our diverse payment options cater to the unique needs of each user. In addition to our comprehensive payment methods, our platform utilizes cutting-edge encryption technology to safeguard your financial transactions and personal data. This ensures that all information exchanged between you and our system remains completely secure and protected from unauthorized access. Our commitment to data security is unwavering, and we employ the most advanced encryption protocols to guarantee the confidentiality, integrity, and availability of your sensitive information.