sonsy game

sonsy game App support

Contact
+91 1432638173

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your phone. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you still encounter issues, try clicking on the "send OTP" option again and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, please submit your proper KYC details through email to update your account information. This will help facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, the minimum withdrawal amount is Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus amounts collected. This means users can only withdraw their actual gaming earnings, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

You can use the bonus earnings solely for gaming purposes, and the funds cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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