sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 3660135162
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP, which you must verify to access the account. This method replaces the need for a password or email login, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, you need to ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to expire before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your existing active number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device to proceed. After uninstalling, download and install the latest version of the app. This will allow you to log in and access the updated app without any issues.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming money, not bonus funds. The earned gaming money can be withdrawn as per user preference, starting from a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment processing can vary the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can use the bonus funds to play, but any profits made from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
Convenient and secure methods for deposits and withdrawals are available, including credit/debit cards, electronic wallets, and cryptocurrency options, catering to your specific preferences. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, via live chat, email, or phone, ready to assist you with any questions or concerns you may have. Whether you need help with setting up your account, resolving an issue, or simply have a question about a particular feature or service, our team is always here to help. We understand the importance of convenience and security in online transactions, and we strive to provide a seamless and stress-free experience for all our customers.
At sonsy game, the security of your personal and financial information is paramount. Our platform utilizes the latest encryption technologies to safeguard your sensitive data. We take pride in implementing robust security measures to prevent unauthorized access, ensuring your online transactions and interactions are protected. In addition to our robust security infrastructure, we are committed to promoting responsible gaming practices. We provide a range of tools and resources to help you gamble responsibly, including features to set limits on your betting, reminders to take breaks, and access to support services. Our goal is to ensure that your experience on our platform is both enjoyable and safe. We also prioritize transparency and accountability, providing clear information about our security protocols and gaming policies. Our team of experts is dedicated to monitoring and updating our systems to stay ahead of evolving threats, ensuring that your data and online activities remain protected. Ultimately, our focus on security and responsible gaming is driven by our commitment to providing a trusted and reliable online environment for all users. We strive to build long-term relationships with our customers, founded on trust, transparency, and a shared responsibility for responsible gaming practices.