sonsy game

sonsy game App support

Contact
+91 1580161237

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to securely log in without needing a password or email. This streamlined process simplifies your login experience.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper send of the OTP. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals can only be made from gaming earnings, and not from bonus collections. This means you can only withdraw the money you've earned through gaming activities, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are submitted through the app, including saving your Aadhaar card, UPI, and bank details. This step is crucial for verification and further proceeding with the application. All required information must be accurately entered and saved within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can disrupt the expected timeframe, but the cause is typically related to payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in the gaming session can only be used within the gaming platform. Withdrawals are allowed for the money won while playing with the bonus amount. This money can be withdrawn separately from the bonus funds.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to your settings and review your transaction history. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.

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