sonsy game

sonsy game App support

Contact
+91 8218039894

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) that you need to verify to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can wait for the specified time to pass before reaching out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and continue playing without any problems. This will ensure you have the most recent version of the app to enjoy seamless gameplay.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. However, you can only withdraw earnings from gaming activities, and bonus collected funds are not withdrawable. This means you can only withdraw earnings you've earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay affects the overall processing time, adding extra waiting time beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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