sonsy game

sonsy game App support

Contact
+91 2515718174

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to you, which you'll need to verify to complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure you have a stable internet connection with a strong signal. If the OTP does not arrive within the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can log in and start playing without any problems. This should fix the issue and provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and exclude bonus funds. This means you can only withdraw the money you've won through gameplay, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app, including saving your Aadhar card, UPI information, and bank account details. This will ensure a smooth and secure process. Having all necessary information saved will help expedite your experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, payment delays can occur, potentially resulting in a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made from playing games using the bonus funds are eligible for withdrawal. In contrast, the bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to settings and review your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their care centre for further support.

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