sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 5721551900
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely log in. With this method, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection to ensure a strong signal. Wait for a signal, then click on "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once the latest version is installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, withdrawals are only possible for money earned from gaming, not for bonus amounts. This means you can only redeem the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes linking your Aadhaar card and saving your UPI and bank account information. This step is necessary for the onboarding process to be completed. Your Aadhaar card and other financial details will be securely stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This wait time may be longer than the overall process time, adding to the overall duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still haven't been added, you can reach out to their care centre for assistance.
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