sonsy game

sonsy game App support

Contact
+91 3161068399

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (one-time password) to verify and log in. Once verified, you can access your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To receive an OTP, first check your internet connection to ensure a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive within the allotted time. If you don't receive the OTP, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active account number. If it has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than what other similar apps offer. Withdrawals are only possible for money earned through gaming, not bonus rewards. You cannot withdraw bonus funds separately.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Your timely completion of these details will help facilitate the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing can extend the wait time to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, only the winnings derived from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where your withdrawal request should be processed within 24 hours. If the funds still don't appear in your wallet account, you can contact their care centre for assistance.

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