sonsy game

sonsy game App support

Contact
+91 4513015971

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your number for secure authentication. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, please send your valid KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any account issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you should be able to play the app smoothly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can access the money you've earned through gaming activities but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in this app, including saving your Aadhaar card, UPI, and bank details. This information will be necessary for the registration process to be successful. Failure to complete these details may hinder your ability to access full app functionality.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from gameplay using the bonus amount are eligible for withdrawal. In contrast, the bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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