rummy tour

rummy tour App support

Contact
+91 2226560282

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy tour:

Q1: How to log in after installing the rummy tour?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the "send OTP" button to load. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, please submit your proper KYC (Know Your Customer) details to our customer support through email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The rummy tour:

Q1: What is the minimum withdrawal amount in the rummy tour?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the expected timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings from playing games with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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