rummy royal

rummy royal App support

Contact
+91 9002653395

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy royal:

Q1: How to log in after installing the rummy royal?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to securely access the account. No password or email is required, making the login process quick and hassle-free.

Q2: What should I do if I am not getting OTP?

To check your internet connection, first, wait for a strong signal to come through. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to log in and play without any problems. This should update the app and fix any issues you were experiencing.

Most Asked Questions Related To Withdraw In The rummy royal:

Q1: What is the minimum withdrawal amount in the rummy royal?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only possible for the money earned from gaming, not the bonus amount collected. The withdrawn amount must meet the minimum threshold of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI, and relevant bank details. This information is necessary for the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn separately once you've earned additional money by playing games with the bonus amount. This way, the bonus money remains separate from your other winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to the care centre for assistance.

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