rummy ola

rummy ola App support

Contact
+91 1967806449

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after sending a request, you can try waiting for a few minutes or reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active number. If the number has changed, send your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help resolve the problem efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After the update, you should be able to log in and play without any problems. This should restore access to the app and enable a seamless gaming experience.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming activities, and not bonus money. This means you need to have earned money through gaming to make a withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required to verify your identity and facilitate the onboarding process. Ensure all necessary details are accurate and up-to-date for a smooth registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete tasks within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn. You can withdraw any earnings made from playing games using the bonus amount. The bonus earnings themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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