rummy ola

rummy ola App support

Contact
+91 4950685274

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number for secure login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try clicking "send OTP" again. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and start playing the updated app. This should resolve any problems and allow for a smooth gaming experience.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw money earned from playing games, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This additional waiting period can add to the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the real money or winnings accumulated while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but earnings from it are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their customer care centre for assistance.

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