rummy ola

rummy ola App support

Contact
+91 2562966504

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in securely. This eliminates the need for a password or email, providing a convenient login experience.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and provides a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then, download and install the latest version of the app, which should allow you to log in and play with ease.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other similar apps. Withdrawals are only allowed for earnings from gaming, not bonus rewards. The withdrawn amount is the user's actual gaming earnings, excluding any bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in a relatively short time frame, ranging from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming and cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the support centre.

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