rummy ola

rummy ola App support

Contact
+91 0484265614

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number. After submission, verify the OTP (One-Time Password) sent to your number. This will securely log you in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within a reasonable time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any issues and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To continue playing, uninstall the current version of the app from your device. Next, download the latest version, which should resolve any issues you were experiencing. Once updated, you can log in and enjoy the app as usual.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Users can only withdraw the money earned from gaming, not bonus amounts. This means that only winnings from gaming activities are eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that all your Know Your Customer (KYC) details are submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payments may occur, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be used to earn real money, which can then be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the issue persists, don't worry, the money should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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