rummy go

rummy go App support

Contact
+91 8930142653

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This will securely authenticate your account, eliminating the need for passwords or email verification. You can now easily access your account using this convenient method.

Q2: What should I do if I am not getting OTP?

To send the OTP, first, check your internet connection is stable and strong. If you still don't receive the OTP after a reasonable time, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will assist in completing the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play the app without any problems. This should provide you with a seamless and enjoyable experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned through actual gameplay, not as a reward or bonus.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but some users may face delays, taking up to 24 hours in rare cases. This timeframe can range from 30 minutes to 3 hours depending on the user's experience. However, delays are infrequent, and the majority of users complete the process efficiently.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone. The money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.

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