rummy go

rummy go App support

Contact
+91 6720032933

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

After opening the app, enter your registered mobile number to log in. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check that your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive, giving it sufficient time to do so. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, please email your updated KYC details to our customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and attempt to log in again. This should allow you to access and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus amounts not being redeemable. This means users can only withdraw the money they've actually earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in this app, including saving your Aadhar card, UPI information, and all bank details. This information is necessary for our system to verify and authenticate your account. Once completed, you can proceed with the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability in processing time can affect the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to your settings and review your transaction history. If your request is pending, don't worry, the funds will typically be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.

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