rummy go

rummy go App support

Contact
+91 5138487036

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This streamlined process provides easy access to the app with just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This will allow you to log in and play the updated app without any problems. Once you have the latest version installed, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, excluding any bonuses received. The money collected as a bonus cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To continue using the app, please ensure that your Know Your Customer (KYC) details are completed and submitted, including saving your Aadhar card, UPI, and bank details. This information is required for secure and seamless transactions. Completing your KYC will enable full functionality within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours to complete. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can add to the overall processing time, extending it beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn as winnings if you earn money by playing games with the bonus amount. This means the bonus itself cannot be withdrawn, but any winnings from it can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in settings, where your withdrawal request should be processed within 24 hours. If your withdrawal still doesn't show, you can contact their care centre for assistance.

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