rummy go

rummy go App support

Contact
+91 4498639858

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to securely access the account. This method eliminates the need for a password or email login, providing a convenient and easy way to access the account.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first check your internet connection for a strong signal. If you still encounter problems, try clicking on "send OTP" and waiting for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help us update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can easily log in and access the updated app. This should allow you to start playing the app without any further problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for rewards earned from gaming activities, not bonuses. This means users can only claim the money they've won from playing games, not additional bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card and saving your UPI and bank account details. A complete and accurate set of KYC details is required for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services reduce the process time to between 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the app's efficient overall processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is taking longer, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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