rummy go

rummy go App support

Contact
+91 0592090243

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, simply open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Wait for the OTP to arrive after clicking the send button, and if it doesn't come within the allotted time, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve any login issues, try logging in with your active phone number. If your number has changed, submit your valid KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help update your account and ensure uninterrupted access.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other similar apps. Withdrawals are only possible for earned gaming money, not bonus amounts collected. Users can withdraw cash they've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays can prolong the wait, potentially up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only eligible for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain locked for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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