rummy go

rummy go App support

Contact
+91 5092648237

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after a reasonable time, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active number. If your number has changed, update your correct KYC details with our customer support team via email to transfer your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Then, download the latest version, which should allow you to log in and play without any problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding any bonus rewards. Users cannot withdraw bonus money, only winnings from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required for verification purposes. Once complete, you can proceed with the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring an additional wait of up to 24 hours. This delay may extend the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than yourself. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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