rummy go

rummy go App support

Contact
+91 6369939225

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try entering the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned from gaming, not bonus amounts. This means you can redeem your winnings but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a seamless experience throughout the application. Please ensure all necessary details are accurately entered and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn by the account holder. The bonus funds themselves remain separate from the withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is listed. If not, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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